The Power of Everyday Missionaries-Chapters 1 & 2

So far this book is amazing, after just reading the first 2 chapters I am wishing I would have known this stuff before my mission. The first chapter is about not judging people. And when I say judging people, I mean not trying to predict who is ready to receive the gospel. We might think that Jane, that lady who has the best family values, and already follows the Word of Wisdom, is the most ready to receive the gospel. Just as we shouldn't think that Jim, the guy who is always yelling at his wife, and smokes up a storm, is no where ready to listen to missionaries. The truth is, we don't know, the only one who does is God. Clayton talks about how we need to share the gospel to everyone, we will never figure out who is ready without asking them.
Some of us don't know how to even bring up the gospel in our conversations with others. Or your like me and am scared to death to even talk to people about religion. In chapter 2 this is exactly what Clayton talks about. He tells us to use Mormon words in our conversations, so that they ask the questions. Like "My son is on a LDS mission in France." Or "My daughter who is a student at BYU..." And even "My friend gave a great sermon about this at church."
The next thing he talks about is when they ask us a question about the church or doctrine, sometimes we get super excited, and just blurt out things that we enjoy about the church. Something we enjoy, isn't always enjoyed by others. He then tells us to answer their question, then ask them why they asked, which then leads to what they are interested by the church, or what they want to know better. In Preach My Gospel, the missionary handbook, it teaches us to answer the questions of the investigators, not to just list off the facts and doctrine about the church. Everything that someone says will lead to a gospel topic.